Upcoming Webinar: Driving Customer Engagement with Personalized Financial Experiences

March 5, 2020 Rachel Buckley

Register Here!

Date: April 16th, 2020

Time: 10am PST / 1pm EST

Traditional competitive barriers in retail financial services are crumbling. Banks, credit card issuers, insurers, and wealth management firms are being besieged by digital disruptors, with personalized insights and superior customer experiences becoming the norm. How can your financial services firm get a leg up on the competition in this type of environment? One way to insure customer loyalty and engagement is to focus on customer advocacy through hyper-personalized digital financial experiences.

Attend this live webinar and hear from guest speaker Alyson Clarke, Principal Analyst at Forrester, as she highlights some key findings from her recent report on customer advocacy in the financial services sector. Then during our panel discussion, you will learn about the key drivers of customer advocacy at leading financial service firms and why improving customer perceptions is not only good for your brand but good for your bottom line.


Attend the webinar to discover:

• How advocating for customers drives a sustainable competitive advantage

• Why the wealth management sector scored highest for customer advocacy in a recent Forrester survey

• How customer advocacy is linked to increased future purchase intent

• How to improve customer engagement through hyper-personalized digital banking experiences

Speakers:

  • Alyson Clarke, Principal Analyst, Forrester
  • Katy Gibson, VP, Application Products, Envestnet | Yodlee
  • Seb Taveau, VP, Developer Experience, Envestnet | Yodlee

Register Here!

Previous Article
Upcoming Webinar: Unlocking the Opportunities and Navigating the Challenges of Open Banking
Upcoming Webinar: Unlocking the Opportunities and Navigating the Challenges of Open Banking

Join us to discuss the latest Open Banking developments and new licensing and regulatory requirements.

Next Video
On-Demand Webinar: Making the Move to Higher Quality Investment Account Data
On-Demand Webinar: Making the Move to Higher Quality Investment Account Data

Watch our on-demand webinar and learn how your wealth management firm can access better data to deliver mor...