Setting Financial Orgs Up for the Future with Chris Skinner
Our guest on this episode of “Data Driven Finance” is Chris Skinner. Chris is a highly sought-after public speaker and strategist specializing in the future of business, technology, and finance. He’s the author of more than 20 best-selling titles, with his newest book being Intelligent Bank. In our chat, we talk about AI, financial data, open banking, trust, customer intelligence, and what financial institutions should be setting themselves up to do right now. Topics covered include:
- Why banks need to reinvent their architecture and core systems regularly.
- How we’re in a third revolution when many financial orgs are still working on the first.
- Why financial orgs are finding the required agility to transform so difficult.
- How banks are assessing which AI tools, vendors, and capabilities to deploy.
- Bot-to-bot agentic AI in finance.
- Using data to understand customers both as a group and as individuals.
- Predictive and behavioral analytics.
- Why are financial institutions struggling to turn data into competitive advantage?
- What today’s financial leaders must understand to be qualified to lead into the future.
- Getting digital identity right.
- The call to better scale trust.
- The most valuable data that banks are not collecting today.
- Doing business in a data permissions economy.
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